Income Maintenance Administrator II

Job Title: Income Maintenance Administrator II Department: Health and Human Services Hiring Range: $69,518.
67 - $85,450.
06 Posted Internally and Externally _T__hi__s position partners with a tremendous group of Economic Services Leadership Team Members to administer many public assistance programs to Buncombe County residents.
The work is very demanding but is also very rewarding and provides the opportunity to serve our community.
_ _This position will likely supervise Energy Assistance starting in July.
_ _This posting may be extended due to administrative timelines_ _Job Posting end date March 7, 2024_ Purpose of the position: The purpose of this position is to provide strategic and administrative leadership to assigned programs and functions within the Economic Services Division to ensure the accurate and timely delivery of services within the division.
Minimum Education, Training and/or Experience (required at time of hire): Associate degree and six (6) years of experience in income maintenance program including two (2) years of supervisory experience in an income maintenance or service program; or an equivalent combination of training and experience.
Essential Functions of the position: * Provides administration of programmatic performance standards, monitoring and evaluation of service delivery, management of budget activities, oversight of human capital management activities, and assuring safe, supportive, inclusive, and engaging work environments for staff.
* Serve as a liaison and representative for the Division in managing internal and external communications and relationships with other HHS divisions, County departments, State agencies, community partner agencies, and various other stakeholders.
* Manage assigned contractual relationships, service delivery, performance, and accountability agreements within the Division.
* Manage personnel, position, and team management within assigned program areas to ensure a competent and high performing workforce, including selection and recruitment; employee onboarding, training, and development; performance evaluation; employee relations and disciplinary matters; and employee engagement.
* Ensure efficient and effective workflows and implement changes in work practices and procedures as needed to modify functioning according to programmatic and departmental needs.
* Assure compliance with all applicable policy, rules, and governmental statutes (local, state, and federal) specific to assigned program areas as well as all county and human resource policies covered by local, state, and federal laws.
* Performs other related duties as assigned.
Knowledge, Skills, Abilities: * Thorough knowledge of income maintenance programs, policies, manuals, and systems.
* Thorough knowledge of all agency and community services and programs and understanding of the serving disadvantaged populations.
* Knowledge of the organization and structure of state and local government and the principles and practices of public and business administration.
* Knowledge of social and economic factors in the community, and local agencies and resources.
* Knowledge of and ability to apply policies, rules, and statutes ensuring compliance with programs and functions.
* Knowledge of the principles and techniques of public administration, including personnel administration, budgeting, and office management.
* Knowledge of the principles of supervision and organizing, including skill in directing a large number of staff in the completion of required duties.
* Ability to analyze and comprehend a variety of technical and administrative regulations, records, and reports.
* Ability to set priorities, implement changes and organize.
* Ability to exercise sound judgment and deal tactfully with a wide range of the public.
* Ability to plan and initiate administrative procedures and to evaluate the effectiveness of these procedures and the ability to interpret obscure regulations and place into practical application.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees.
All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law.
In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination.
Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority.
In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program.
We are a company that values diversity.
We actively encourage women, minorities, veterans and disabled employees to apply.
Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.
Job Type: Full-time Pay: $69,518.
67 - $85,450.
06 per year